Join our
E-Newsletter

First Name:

Last Name:

E-mail:


Follow us on Facebook!
Testimonials
Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.

"I just bought a 2009 Street Bob. These guys were great! I did not ever feel pushed or rushed into anything. Buying a bike from these guys is the true meaning of the "Harley Experience". Everyone was awesome and worked hard to make sure I got exactly what I wanted. The service department is fast and on point. My thanks to Jason and the rest of the staff."
By: Armando    Grand Rapids,MI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"we love the bike and couldnt ask for any better service from these people they are so helpful and nice when ever we come into the store what a super nice bunch at this harley dealership and we are proud to say we bought our bike from grand rapids harley davidson in hudsonville,mi and highly reccommend them to all our friends and relatives looking to buy a motorcycle!!thanks to all of the staff at grand rapids harley davidson in hudsonville for all of there help in purchasing our bike last year they are just a great bunch of people!!!"
By: jack    hudsonville,MI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"I bought my new XL1200N Nightster from John Sherman in the sales department. He did an excellent job and we had a hilarious time on our test ride! On top of that, he gave me the best pickled asparagus recipe I’ve ever had this side of the Mississippi. Keep it up! -Jessica Myers"
By: Jessica    ,MI
Overall Rating:
Purchase:
Sales:
Service: N/A
Finance and Insurance:
Accessories:
Parts:
By: robert    allegan holland,MI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts: N/A
"I'm a 240LB man standing at 6 feet and 2 inches. I got roped into buying an 883 Sportster at my local dealership. It sucked. I checked around to see what the dealers in West Michigan could do for me, and most of them couldn't do much. Then I called Grand Rapids Harley Davidson. These guys took care of me. They sent a driver down to trailer my bike all the way there and bring me home. (the driver was great by the way-a very helpful, knowledgeable, friendly guy who probably didn't get home until 10PM that night) They took my Sporty and gave me a great deal on a 08 Cross Bones. After getting home and crunching some more numbers, I felt like I did pretty good. The bike is great and I'm sure that if I run into any problems, these guys are gonna help me with them. I have a couple of buddies looking to buy in the spring, and I'll be sending them down to Grand Rapids Harley Davidson. -Eric"
By: eric     fremont,MI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"I have not yet purchased my FIRST HARLEY yet the staff was excellant. Ben Olsen (sales associate) was just great to me in everyway. Had all my answers and was not pushy for a sale in anyway. My dream Harley is the 2009 Heritage Classic, which I hope to purchase after the first of the year. I will be looking for Ben for my purchase. Thank You Ben and Staff"
By: KEN     GOBLES,MI
Overall Rating:
Purchase: N/A
Sales:
Service: N/A
Finance and Insurance: N/A
Accessories: N/A
Parts: N/A
"Grand Rapids Harley, I just purchased a 2008 Dyna from Grand Rapids Harley. I couldn't wait to thank you all for making my first Harley purchase an unforgettable experience. My sales person, Steve answered my barrage of questions, was experienced, and very helpful in helping me choose the bike that was right for me. Todd from the parts dept. made sure I had all the accessories that made my already awesome Harley even more awesome. Catherine from apparel helped me suit up so that I could look as awesome as my new Harley. Rich made the paperwork a breeze. To sum it all up, you guys are the best. The entire staff made my first Harley purchase fun, easy, and unforgettable. I can't even begin to tell you how much of a blast I've had riding the new Dyna. I've been told I smile even while I'm sleeping! Hope to see ya soon for some riding or other cool stuff. Thanks again to all of you, Brad Iskra "
By: Brad    Grand Ledge,MI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"My first HD! I first met the folks at GR at a cycle show in downtown GR early this year and was impressed by their friendliness and the ease at which they talked about bikes, despite my being a metric rider. I'm in the family now!"
By: Michael    Grand Rapids,MI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"What a FUN place! John in the sales department is AWESOME! He took all the time I needed to get comfortable with my first purchase, and he's not bad to look at either! HAHA...Thanks to John and GR Harley!"
By: Cindy    Grand Rapids,MI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"Thanks to Shannon, Brian, Nic and Korey for a first rate buying and delivery experience. Tremendous improvment over my first buying experience from Wild Boar in 2003. Would strongly reccomend GRHD to others."
By: Paul    Kentwood,MI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance: N/A
Accessories: N/A
Parts:
"I was determined that my next bike was going to be a Harley. My salesman Brian helped make that dream come true. I was so impressed that I brought a friend of mine back the next weekend to buy a bike too. Thanks Brian and everyone at GR HD for putting us both back on two wheels again."
By: Rene    Grand Rapids,MI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"I bought my first Harley in May of 2007 when the dealer was known as wild boar, at that time the sales staff was bad, the service guys were real bad and the whole ordeal sucked big time so when I decided to get my wife a new Harley I was looking into finding a new dealer, thats when I learned that Wild Boar was now G.R.H-D and under new ownership so I gave it another shot and man was I impressed! the sales and service staff treated my wife and I with the utmost respect and they are awesome people and I will recommend G.R. H-D to all of my friends and anyone else I run into looking to buy a Harley Davidson, thank you Dave for turning G.R. H-D into a 5 star dealership! and thank you Sally for being so cool to us and hooking my wife up with the bike she wanted!"
By: James    Grand Rapids,MI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"GREAT PLACE TO BUY, OR LOOK AROUND. EVERYONE IS VERY FRIENDLY, AND HELPFUL, GREAT DEALORSHIP."
By: Bill & Pat    Stanwood,MI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"Grand Rapids Harley-Davidson is awesome! My wife and I just closed the deal on a couple of new bikes and we can't say enough about the great experience that we had. We had shopped around most of the dealers in Michigan, from Kalamazoo and Battle Creek up to Mt. Pleasant, Muskegon over to Detroit and back through Lansing. It was not until we sat down with Brian at Grand Rapids Harley-Davidson that we felt that we had picked the right place to do business with. Brian was helpful, knowledgeable, and very professional. And since this was not one bike but two bikes, we were a little hesitant to say the least. Yet Brian answered every question that we asked and also gave us some additional words of wisdom. This guy knows Harleys and it was reassuring to have him looking out for us. In fact, all of the staff at Grand Rapids Harley-Davidson are incredible! From Parts & Accessories to Apparel to Service and Finance-- all the way up to Rodney the General Manager, everyone was so helpful. They made us feel like we were the only customers in the store. And as the saying goes-- it's not the place but the people that work there who make the difference. Well this is definitely true about Grand Rapids Harley-Davidson! My wife and I are very proud to be a part of the Grand Rapids Harley-Davidson family and look forward to doing business with them every chance we get. "
By: Kevin and Debbi    Grand Rapids,MI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"Bob made this perfect in every way. I bought a Road King for my younger brother. He has a life threatening disease and I wanted to make his dream of owning a Harley come true. The whole store came together and even delivered it to him as a surprise in Lansing, as he was unable to travel. It's truly amazing. I think it is the best medicine he's gotten yet. His cancer went in to remission afterward! He had this entire 2007 summer to ride - after a slow start, and continues to almost every day. He works and rides on it - it makes him well. It takes my life's hurts away just to be able to watch him ride it. I never thought he'd ever be well enough again. Thank you to EVERYONE for helping me surprise him and make his dreams a reality AND delivering it nearly 90 miles away. The BEST Harley shop I have ever dealt with!"
By: Robert    Lansing,MI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"The best. Your team is excellent. As a college professor and director of the school of criminal justice, I am very capable of grading and assessing organizations. Yours is five stars all the way. Congratulations and keep up the fine tradition of Harley Davidson excellence. From a long time Harley rider......"
By: frank     big rapids,MI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
"From the first time I walked in I felt welcome.The entire staff are friendly and helpful.You can buy a Harley anywhere but service is what sells."
By: Steve    Allegan,MI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance: N/A
Accessories: N/A
Parts: N/A
"Simply the most professional, friendly, genuinely helpful and trustworthy dealership on planet earth.. it could have been the galaxy, but Harley Davidson block the inter planetary transportation of their merchandise!! God bless Harley Davidson who build the very best bikes ever (when they are actually building bikes). Keep flying the flag, and role on free enterprise! Amen... "
By: michael    sheffield UK,XX
Overall Rating:
Purchase:
Sales:
Service: N/A
Finance and Insurance: N/A
Accessories: N/A
Parts: N/A
"Very easy sale transaction with courteous responsive staff. Shannon made the purchase of my 2006 screamin eagle v-rod smooth, not like buying from a car dealer haggling over pricing. She's a very reasonable easy-going person whom I would definitely recommend to contact for a good price on a Harley."
By: Patrick    Springboro,OH
Overall Rating:
Purchase:
Sales:
Service: N/A
Finance and Insurance:
Accessories:
Parts:
"very good service and friendly people"
By: Anonymous    hastings,MI
Overall Rating:
Purchase:
Sales: N/A
Service:
Finance and Insurance: N/A
Accessories:
Parts:
"This past week I had my Harley serviced. It appears that there have been some long overdue changes at your dealership. I was pleasantly surprised to see that from the front of the store to the service department everyone was totally devoted to seeing to my needs. I was discussing this with a fellow Harley owner today who agreed. I was surprised and pleased with how fast and efficient the service was and how much more I was appreciated as a valued customer. I hope this is permanant. "
By: Tom    Grand Rapids,MI
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance: N/A
Accessories:
Parts:


Policies | Privacy | Terms | Site Map ©2009 PSN